Contact

Contact RO & Gieo – We're Here to Help

Welcome to the RO & Gieo Customer Support & Help Center. Whether you have questions about our exquisite jewellery collections, order status, shipping, returns, or product care, our team is here to assist you with quick and friendly support.

Customer Support Hours

Our support team is available through online chat and email:

Monday – Saturday: 10:00 a.m. to 6:00 p.m. CST

Sunday: Closed

If you reach out outside business hours, we’ll get back to you as soon as possible.

Email Support

For general inquiries, order help, or product questions, email us at:
📧 assist@roandgieo.com

Please allow 24–48 hours for a response. Our team works hard to reply quickly and provide accurate assistance.

Send Us a Message

Prefer a simple contact form?
Fill out the form below and our team will respond as soon as possible.

We appreciate your trust in RO & Gieo, your USA-based destination for handcrafted exquisite jewellery. Your satisfaction is our priority.

Contact form